The Company offers delivery of Products within the Republic of Cyprus and, where available, to selected international destinations. 

Available delivery destinations, shipping methods, estimated delivery times and applicable delivery charges are displayed during the checkout process. 

Delivery times are estimates only and shall not be construed as guaranteed delivery dates. 

The Company shall not be liable for delays caused by circumstances beyond its reasonable control, including but not limited to: 

• courier delays;

• customs inspections;

• inaccurate delivery information;

• recipient unavailability;

• severe weather conditions;

• strikes;

• public holidays;

• transportation disruptions;

• governmental restrictions;

• force majeure events.



Where delivery cannot be completed due to incorrect information supplied by the Customer, any additional delivery costs may be charged to the Customer.

Risk in the Products shall pass to the Customer upon physical delivery of the Products to the Customer or to a person identified by the Customer to take possession of the Products. 

Legal ownership (title) of the Products shall remain with the Company until full payment has been received and cleared. 

Nothing in this clause affects any mandatory rights granted to Consumers under applicable law.

Customers are encouraged to inspect all Products immediately upon delivery. 

If the Customer believes that: 

• the wrong Product has been supplied;

• the Product has been damaged during transport;

• the delivery is incomplete;

• the Product appears defective, the Customer should notify the Company without undue delay. 

The Company may request:

• photographs;

• videos;

• packaging details;

• proof of delivery;

• additional information reasonably necessary to investigate the matter. 

Failure to notify the Company promptly shall not affect any statutory consumer rights.