Privacy Policy
Introduction
At LYVION LTD ("Company", "we", "our", "us"), we value your privacy and are committed to protecting your personal data.
This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices and rights available to you.
We process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the applicable laws of the Republic of Cyprus.
By using our Website, creating an account or placing an order, you acknowledge that you have read this Privacy Policy.
Who We Are
The data controller responsible for your personal data is:
LYVION LTD
Registered Office:
6 Aiolidos Street,
Agios Tychonas,
4521 Limassol,
Cyprus
Company Registration Number: HE 486300
VAT Number: 60330039Q
Email: info@lyvioncy.com
Telephone: +357 25812201
If you have any questions about this Privacy Policy or the way we process your personal data, please contact us using the details above.
Information We Collect
Depending on how you use our Website, we may collect:
• your name;
• billing and delivery address;
• email address;
• telephone number;
• order and purchase history;
• account details, if you create an account;
• payment confirmation details (we do not store your full payment card details);
• IP address, browser type and device information;
• cookies and similar technologies.
We collect most of this information directly from you when you place an order, create an account, contact us or use our Website. We may also receive limited information from payment providers and delivery partners where necessary to complete your order.
How We Use Your Information
We use your personal data to:
• process and deliver your orders;
• manage your customer account;
• process payments and refunds;
• respond to your enquiries;
• provide customer support;
• improve our Website and services;
• comply with legal and regulatory obligations;
• prevent fraud and protect the security of our Website;
• send marketing communications where you have chosen to receive them.
We only process your personal data where there is a lawful basis for doing so.
Sharing Your Information
We only share your personal data where necessary to operate our business and provide our services.
Your information may be shared with:
• payment service providers;
• courier and delivery companies;
• website hosting and IT service providers;
• accountants, legal advisers and other professional advisers;
• public authorities where required by law.
We do not sell or rent your personal data to third parties.
How Long We Keep Your Information
We keep your personal data only for as long as necessary to:
• fulfil your orders;
• provide customer support;
• comply with legal, tax and accounting obligations;
• resolve disputes and protect our legal rights.
When your personal data is no longer required, it will be securely deleted or anonymised where appropriate.
Your Rights
You have the right to:
• access your personal data;
• request correction of inaccurate information;
• request deletion of your personal data where applicable;
• request restriction of processing;
• object to certain processing activities;
• receive a copy of your personal data;
• withdraw your consent at any time where processing is based on consent.
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in the Republic of Cyprus.
Cookies
Our Website uses cookies and similar technologies to improve your browsing experience, remember your preferences and help us understand how our Website is used.
You can manage your cookie preferences through your browser settings or our cookie banner. Please note that disabling certain cookies may affect the functionality of the Website.
Third-Party Websites
Our Website may contain links to third-party websites or services.
We are not responsible for the content, security or privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or the way we process personal data. The latest version will always be available on this page.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
LYVION LTD
Registered Office:
6 Aiolidos Street,
Agios Tychonas,
4521 Limassol,
Cyprus
Company Registration Number: HE 486300
VAT Number: 60330039Q
Email: info@lyvioncy.com
Telephone: +357 25812201